Privacy Policy
The privacy policy currently in force is available here:
Privacy Policy →Our AI Act Statement can be found here:
AI Act Statement →In brief: how we handle your data
What data we collect
Your account data (such as your email, via sign-in with Google) and certain technical and usage data collected automatically while you browse, such as your IP address and session statistics.
Why we use it
To run the service and your agents, let you sign up and log in, respond to your requests, and understand in statistical form how the platform is used, so we can improve it.
Who processes it besides us
Technical providers that host the platform's infrastructure and services, and artificial intelligence providers that process the requests sent to the agents. We do not sell your data.
Cookies and tracking tools
Technical cookies, always on: your sign-in session, your language, a browser identifier that prevents abuse of the credits and, if you arrived from an invitation, the code that attributes it. Measurement and advertising only with your consent. You can change your mind at any time via «Cookie preferences» at the bottom of every page; if you decline we will not ask again for six months. The full list of tools is in the cookie policy.
The emails we send you
Our emails contain an invisible image that tells us whether the message was opened: it is the only way we have to know whether we are writing anything useful, and to stop when we are not. We look at nothing else. If your mail app blocks images that signal never reaches us, and that is fine; every email also carries a link at the bottom to stop receiving them.
If you leave us your details
When you ask to be called back from a public page, you give us your name, a phone number and, if you want, your company website and when you'd prefer the call. We use them only to call you back: the legal basis is the pre-contractual steps you asked for yourself, not advertising consent. The number is stored encrypted, it never goes into any newsletter, and we delete everything after 24 months. You can ask us to delete it sooner at any time. One more thing, if you arrived from an ad. If you accepted targeting cookies, we tell the advertising platform you came from that a contact happened, together with the click identifier the platform itself generated and the technical data of the connection (IP address and browser). We never send your name or your number. It only lets the platform learn which ad brings genuinely interested people. You can change your mind at any time from the cookie panel: from that moment we stop, and the click identifier is deleted.
Your rights
At any time you can ask to access your data, correct it, delete it, restrict or object to its use, or receive it in a portable format. A request by email is all it takes: it is free and answered within one month.
This is only a summary. For all the details (services, legal bases, retention, your rights) read the full Privacy Policy →
Model training
How it works and how to say no
Participation in the improvement program is already provided for by the terms you accept at sign-up and is based on the legitimate interest in improving the service, as provided by the GDPR. You can object at any time, even before training begins, directly from your account's Settings page, or by writing to support@agentiis.com: it is free, has no consequences on your use of the service, and the exclusion also applies for the future.
What we will never train on
Data intended for training will first be anonymized. In any case, the following always remain excluded: data that directly identifies a person; minors' data; the special categories provided for by art. 9 GDPR (health, sexual orientation, political opinions, religious beliefs, ethnic origin, biometric and genetic data, trade union membership); data relating to criminal convictions; credentials, keys, and payment data; the private memory of your agents.
Deterministic filters
Our systems use deterministic filters that block secrets, credentials, and sensitive files on the way in: that data does not enter our systems, and what does not arrive cannot be used to train anything.